Flight compensation Condor Flugdienst:
Berlin — Kos
Was your flight between Berlin (SXF) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Condor Flugdienst Berlin - Kos
If your trip departing from Berlin and arriving at Kos Airport operated by Condor Flugdienst was disrupted, you are not alone against the airline.
Given the route between Berlin and Kos (2 032 km), the European scale provides automatic financial protection in case of failure by Condor Flugdienst.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Berlin (SXF)
- Arrival airport: Kos Airport (KGS)
- Flight distance: 2 032 km (~2h32)
- Applicable compensation: 400 €
This is not a commercial gesture from Condor Flugdienst, but a legal obligation that applies to all flights within the scope of the directive.
How to know if the flight Condor Flugdienst Berlin - Kos is eligible?
To determine if your trip between Berlin and Kos entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.
Also note that the distance of 2 032 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.
What are the conditions for Condor Flugdienst to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kos.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Berlin airport.
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Airline responsibility: The problem must be attributable to Condor Flugdienst (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Condor Flugdienst compensation
When a social movement disrupts your itinerary to Kos Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.
What are your rights at Berlin airport in case of prolonged wait?
Don't buy your food without first asking Condor Flugdienst for coupons. If you do, keep your receipts carefully.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Berlin airport are entirely the responsibility of the air carrier.
Steps: how to get your 400 € from Condor Flugdienst?
For your Berlin - Kos trip, every minute counts. Note the reasons given by Condor Flugdienst staff at the Berlin counter during the incident.
By entrusting your case regarding flight SXF-KGS to our experts, you benefit from the 'No Win, No Fee' principle.
How long does it take to get the 400 € compensation?
On the SXF-KGS line, delays can vary according to the reactivity of Condor Flugdienst's legal department.
If your file is particularly solid regarding the incident occurred on the Berlin - Kos section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by Condor Flugdienst is often a maneuver to encourage the traveler to abandon their 400 €.
For your 400 €, don't compromise with Condor Flugdienst without the opinion of a professional who knows the real value of your prejudice at Berlin.
Frequently Asked Questions: Flight Berlin - Kos
Everything you need to know about your request under European Union law.