Flight compensation Condor Flugdienst:
Gran Canaria — Stuttgart

Procedure: Condor Flugdienst flight compensation from Gran Canaria to Stuttgart

From Gran Canaria Airport airport, your departure with Condor Flugdienst to Stuttgart didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 3 125 km, EC Regulation 261/2004 requires Condor Flugdienst to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Condor Flugdienst Gran Canaria - Stuttgart is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Stuttgart Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Condor Flugdienst owes you 400 €.

An unexpected cancellation or a diverted flight from Gran Canaria Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Condor Flugdienst to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gran Canaria airport.
• Airline responsibility: The problem must be attributable to Condor Flugdienst (technical problem, sick crew, scheduling...).

The impact of a strike on your Condor Flugdienst compensation

Don't be fooled by Condor Flugdienst's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Gran Canaria Airport or European air traffic control is an external cause over which Condor Flugdienst has no control.

What are your rights at Gran Canaria airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Gran Canaria Airport airport, Condor Flugdienst is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Gran Canaria Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Condor Flugdienst?

The formal notice letter and the collection of evidence of delay at Stuttgart Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Condor Flugdienst.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Gran Canaria to Stuttgart Airport can drag on if you don't follow up.

A collective action on the Condor Flugdienst flight from Gran Canaria can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Condor Flugdienst's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Condor Flugdienst will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.