Flight compensation Condor Flugdienst:
Hamburg — Fuerteventura

Claim and compensation for flight Condor Flugdienst Hamburg - Fuerteventura

If your trip departing from Hamburg Airport and arriving at Fuerteventura Airport operated by Condor Flugdienst was disrupted, you are not alone against the airline.

By taking off from Hamburg Airport, you are protected by the EU's legal framework. The distance of 3 406 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Condor Flugdienst is a non-EU airline, if the flight takes off from Hamburg Airport, the European regulation applies in full.

How to know if the flight Condor Flugdienst Hamburg - Fuerteventura is eligible?

Don't confuse ticket refund and legal compensation! Even if Condor Flugdienst offers you a voucher for your Hamburg - Fuerteventura flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Hamburg, the regulation applies in the same way.

What are the conditions for Condor Flugdienst to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Hamburg airport.
• Airline responsibility: The problem must be attributable to Condor Flugdienst (technical problem, sick crew, scheduling...).

The impact of a strike on your Condor Flugdienst compensation

Don't be fooled by Condor Flugdienst's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Condor Flugdienst is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Hamburg airport in case of prolonged wait?

If Hamburg Airport airport becomes your temporary residence because of Condor Flugdienst, know that your essential needs must be covered by the carrier.

Your forced stay at Hamburg shouldn't cost you a penny more than originally planned for your HAM-FUE trip.

Steps: how to get your 400 € from Condor Flugdienst?

It is strongly recommended to keep your Condor Flugdienst boarding pass and any communication relating to the delay suffered at Hamburg Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Condor Flugdienst. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Condor Flugdienst on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.