Disrupted flight (EC 261/2004)

Flight compensation Condor Flugdienst:
Hamburg — Kos

Planned legal compensation: 400 €

Was your flight between Hamburg Airport (HAM) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Condor Flugdienst

Check my flight Condor Flugdienst

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Refund and compensation Condor Flugdienst: route Hamburg to Kos

The HAM - KGS route operated by Condor Flugdienst experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Hamburg and Kos (2 289 km), the European scale provides automatic financial protection in case of failure by Condor Flugdienst.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Hamburg Airport (HAM)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 2 289 km (~2h52)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Condor Flugdienst.

How to know if the flight Condor Flugdienst Hamburg - Kos is eligible?

Check your actual arrival time at Kos. If Condor Flugdienst made you wait more than three hours on the tarmac at Kos Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Condor Flugdienst to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Hamburg airport.
  • Airline responsibility: The problem must be attributable to Condor Flugdienst (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Hamburg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Condor Flugdienst compensation

A work stoppage of Condor Flugdienst crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Condor Flugdienst is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Hamburg airport in case of prolonged wait?

Don't buy your food without first asking Condor Flugdienst for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Hamburg Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Condor Flugdienst?

Starting a procedure against Condor Flugdienst for a flight from Hamburg to Kos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Airlines like Condor Flugdienst sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Condor Flugdienst convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Hamburg - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Condor Flugdienst flight from Hamburg to Kos?

According to European Regulation EC 261/2004, the distance between HAM and KGS being 2 289 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Condor Flugdienst?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant