Disrupted flight (EC 261/2004)

Flight compensation Condor Flugdienst:
Stuttgart — Kos

Planned legal compensation: 400 €

Was your flight between Stuttgart Airport (STR) and Kos Airport (KGS) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Condor Flugdienst flight between Stuttgart and Kos

Your claim for compensation for the Condor Flugdienst flight from Stuttgart to Kos deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Stuttgart and Kos (1 961 km), the European scale provides automatic financial protection in case of failure by Condor Flugdienst.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stuttgart Airport (STR)
  • Arrival airport: Kos Airport (KGS)
  • Flight distance: 1 961 km (~2h27)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Condor Flugdienst.

How to know if the flight Condor Flugdienst Stuttgart - Kos is eligible?

Don't confuse ticket refund and legal compensation! Even if Condor Flugdienst offers you a voucher for your Stuttgart - Kos flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Stuttgart, the regulation applies in the same way.

What are the conditions for Condor Flugdienst to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kos.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stuttgart airport.
  • Airline responsibility: The problem must be attributable to Condor Flugdienst (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Condor Flugdienst compensation

Don't be fooled by Condor Flugdienst's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Stuttgart, assistance (meals/hotel) remains mandatory for Condor Flugdienst.

What are your rights at Stuttgart airport in case of prolonged wait?

During these long hours of waiting in the Stuttgart Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Stuttgart remains valid. The hotel is due if Condor Flugdienst offsets your flight by one night.

Steps: how to get your 400 € from Condor Flugdienst?

Starting a procedure against Condor Flugdienst for a flight from Stuttgart to Kos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Condor Flugdienst. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Condor Flugdienst's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Stuttgart - Kos

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Condor Flugdienst flight from Stuttgart to Kos?

According to European Regulation EC 261/2004, the distance between STR and KGS being 1 961 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Condor Flugdienst?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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