Flight compensation Condor Flugdienst:
Stuttgart — Tenerife

Refund and compensation Condor Flugdienst: route Stuttgart to Tenerife

The STR - TFS route operated by Condor Flugdienst experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Stuttgart Airport, you are protected by the EU's legal framework. The distance of 3 184 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Condor Flugdienst is a non-EU airline, if the flight takes off from Stuttgart Airport, the European regulation applies in full.

How to know if the flight Condor Flugdienst Stuttgart - Tenerife is eligible?

To determine if your trip between Stuttgart and Tenerife entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Condor Flugdienst to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to Condor Flugdienst (technical problem, sick crew, scheduling...).

The impact of a strike on your Condor Flugdienst compensation

When a social movement disrupts your itinerary to Tenerife South Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Stuttgart - Tenerife flight.

What are your rights at Stuttgart airport in case of prolonged wait?

During these long hours of waiting in the Stuttgart Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stuttgart Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Condor Flugdienst?

For your Stuttgart - Tenerife trip, every minute counts. Note the reasons given by Condor Flugdienst staff at the Stuttgart Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the STR-TFS line, delays can vary according to the reactivity of Condor Flugdienst's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Condor Flugdienst is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Condor Flugdienst is often more striking.