Disrupted flight (EC 261/2004)

Flight compensation Corsairfly:
Pointe-a-pitre — Gustavia

Planned legal compensation: 250 €

Was your flight between Pointe-a-pitre (PTP) and Gustaf III Airport (SBH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Corsairfly Pointe-a-pitre - Gustavia

The PTP - SBH route operated by Corsairfly experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Pointe-a-pitre and Gustavia (229 km), the European scale provides automatic financial protection in case of failure by Corsairfly.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Pointe-a-pitre (PTP)
  • Arrival airport: Gustaf III Airport (SBH)
  • Flight distance: 229 km (~0h17)
  • Applicable compensation: 250 €

This is not a commercial gesture from Corsairfly, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Corsairfly Pointe-a-pitre - Gustavia is eligible?

Don't confuse ticket refund and legal compensation! Even if Corsairfly offers you a voucher for your Pointe-a-pitre - Gustavia flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Corsairfly to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gustavia.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Pointe-a-pitre airport.
  • Airline responsibility: The problem must be attributable to Corsairfly (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Pointe-a-pitre, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Corsairfly compensation

A work stoppage of Corsairfly crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Pointe-a-pitre, assistance (meals/hotel) remains mandatory for Corsairfly.

What are your rights at Pointe-a-pitre airport in case of prolonged wait?

If Pointe-a-pitre airport becomes your temporary residence because of Corsairfly, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Pointe-a-pitre remains valid. The hotel is due if Corsairfly offsets your flight by one night.

Steps: how to get your 250 € from Corsairfly?

Starting a procedure against Corsairfly for a flight from Pointe-a-pitre to Gustavia can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Corsairfly sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Corsairfly's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Pointe-a-pitre - Gustavia

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Corsairfly flight from Pointe-a-pitre to Gustavia?

According to European Regulation EC 261/2004, the distance between PTP and SBH being 229 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Corsairfly?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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