Flight compensation Cyprus Airways:
Heraklion — Larnaca

How to be compensated by Cyprus Airways on the Heraklion (HER) - Larnaca (LCA) line

No one likes waiting for hours at the airport. If Cyprus Airways did not respect its scheduled times for your Heraklion - Larnaca flight, the law is on your side.

Directive 261/2004 is clear: for 770 km of flight, the company Cyprus Airways is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Cyprus Airways Heraklion - Larnaca is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Larnaca International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Cyprus Airways owes you 250 €.

Keeping your travel documents for the Cyprus Airways HER-LCA flight is crucial to prove that you were present at boarding at Heraklion.

What are the conditions for Cyprus Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Larnaca.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Cyprus Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your Cyprus Airways compensation

If your Cyprus Airways flight from Heraklion International Nikos Kazantzakis Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Heraklion - Larnaca flight.

What are your rights at Heraklion airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Heraklion International Nikos Kazantzakis Airport, Cyprus Airways must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Heraklion International Nikos Kazantzakis Airport terminal is also included in the legal package due by Cyprus Airways.

Steps: how to get your 250 € from Cyprus Airways?

The amicable route with Cyprus Airways to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Cyprus Airways.

How long does it take to get the 250 € compensation?

On the HER-LCA line, delays can vary according to the reactivity of Cyprus Airways's legal department.

If your file is particularly solid regarding the incident occurred on the Heraklion - Larnaca section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Cyprus Airways should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Cyprus Airways is often more striking.