Flight compensation Czech Airlines:
Kiev — Prague
Was your flight between Boryspil International Airport (KBP) and Ruzyn? International Airport (PRG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Czech Airlines
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Get your Czech Airlines flight compensation for the route Kiev - Prague
From Boryspil International Airport airport, your departure with Czech Airlines to Prague didn't go as planned? Passengers have strong rights against carriers.
Directive 261/2004 is clear: for 1 181 km of flight, the company Czech Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Boryspil International Airport (KBP)
- Arrival airport: Ruzyn? International Airport (PRG)
- Flight distance: 1 181 km (~1h29)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Czech Airlines Kiev - Prague is eligible?
For an Czech Airlines flight from Kiev to Prague, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.
The compensation also covers boarding denials (overbooking). If Czech Airlines sold more seats than planned and you stay on the tarmac at Boryspil International Airport, the 250 € compensation is automatic.
What are the conditions for Czech Airlines to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Prague.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Kiev airport.
-
Airline responsibility: The problem must be attributable to Czech Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kiev, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Czech Airlines compensation
A work stoppage of Czech Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.
A strike by weather services at Boryspil International Airport or European air traffic control is an external cause over which Czech Airlines has no control.
What are your rights at Kiev airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Boryspil International Airport, Czech Airlines must provide you with free meals and refreshments in reasonable quantity given the delay.
Some passengers are unaware that transportation between the hotel and Boryspil International Airport terminal is also included in the legal package due by Czech Airlines.
Steps: how to get your 250 € from Czech Airlines?
The formal notice letter and the collection of evidence of delay at Ruzyn? International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Don't fill out complex forms on the Czech Airlines website. Go through a passenger defense portal to secure your 250 € indemnity.
How long does it take to get the 250 € compensation?
Airlines like Czech Airlines sometimes prioritize cases defended by law firms to avoid late interests.
A collective action on the Czech Airlines flight from Kiev can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Kiev - Prague line.
In the last instance, it is the summons to court that often unlocks the payment. The company Czech Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.
Frequently Asked Questions: Flight Kiev - Prague
Everything you need to know about your request under European Union law.