Flight compensation Czech Airlines:
Malta — Prague

Legal right to compensation: Czech Airlines flight between Malta and Prague

If your trip departing from Luqa Airport and arriving at Ruzyn? International Airport operated by Czech Airlines was disrupted, you are not alone against the airline.

Given the route between Malta and Prague (1 584 km), the European scale provides automatic financial protection in case of failure by Czech Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Czech Airlines is a non-EU airline, if the flight takes off from Luqa Airport, the European regulation applies in full.

How to know if the flight Czech Airlines Malta - Prague is eligible?

Check your actual arrival time at Prague. If Czech Airlines made you wait more than three hours on the tarmac at Ruzyn? International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Malta, the regulation applies in the same way.

What are the conditions for Czech Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Prague.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Malta airport.
• Airline responsibility: The problem must be attributable to Czech Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Czech Airlines compensation

A work stoppage of Czech Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Czech Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Malta airport in case of prolonged wait?

During these long hours of waiting in the Luqa Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Luqa Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Czech Airlines?

Starting a procedure against Czech Airlines for a flight from Malta to Prague can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight MLA-PRG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Czech Airlines. An expert can reduce this time by half.

A collective action on the Czech Airlines flight from Malta can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Czech Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Czech Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.