Flight compensation Egyptair:
Athens — Alexandria
Was your flight between Eleftherios Venizelos International Airport (ATH) and Borg El Arab International Airport (HBE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Process: claim for Egyptair flight from Athens to Alexandria
Your Egyptair flight from Athens to Alexandria was disrupted? Act now: CE 261 entitles you to compensation.
Regardless of the fare €50 or €500, the indemnity is fixed: 250€ per passenger. {The distance|The 942 km} is what counts, not the fare. On this short flight, the fixed compensation is guaranteed.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Eleftherios Venizelos International Airport (ATH)
- Arrival airport: Borg El Arab International Airport (HBE)
- Flight distance: 942 km (~1h11)
- Applicable compensation: 250 €
Unlike what {many think|Egyptair might suggest}, this payout doesn't depend on the fare. A €30 ticket gives the same rights as an €800 booking.
How to know if the flight Egyptair Athens - Alexandria is eligible?
The 3-hour threshold is measured at the moment the aircraft doors are unlocked at Borg El Arab International Airport. If the delay is confirmed and the disruption is not due to extraordinary circumstances, Egyptair owes you 250€.
An sudden suppression or a rerouted flight from Eleftherios Venizelos International Airport without a satisfactory solution qualifies for the same 250€ indemnity.
What are the conditions for Egyptair to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Alexandria.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Athens airport.
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Airline responsibility: The problem must be attributable to Egyptair (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Athens, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Egyptair compensation
The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.
A strike by ATC services at Eleftherios Venizelos International Airport or European ATC is an external cause over which Egyptair has no control.
What are your rights at Athens airport in case of prolonged wait?
If Eleftherios Venizelos International Airport becomes your temporary home because of Egyptair, know that your basic needs must be met by the airline. Assistance is due from 2 hours for flights of this distance.
If your replacement flight is only the next day, Egyptair must also cover your hotel night close to Eleftherios Venizelos International Airport and the shuttle transfer between the airport and accommodation.
Steps: how to get your 250 € from Egyptair?
Anticipate pushback from Egyptair. From automated emails and buck-passing, the process can drag on for months without professional help.
Avoid the tedious paperwork on Egyptair's website. Choose a specialist platform to secure your 250€ indemnity. Even for a short flight, expert support makes a difference.
How long does it take to get the 250 € compensation?
Persistence is usually essential. Airlines handle thousands of claims weekly and your Athens to Borg El Arab International Airport case can drag on if you don't follow up.
By handing over the recovery of your 250€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.
What to do faced with silence or refusal from the airline?
Don't believe Egyptair's letter stating that Athens's airport was hit by weather without checking official reports.
If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.
Frequently Asked Questions: Flight Athens - Alexandria
Everything you need to know about your request under European Union law.