Flight compensation Egyptair:
Copenhagen — Cairo

Refund and compensation Egyptair: route Copenhagen to Cairo

If your trip departing from Copenhagen Kastrup Airport and arriving at Cairo International Airport operated by Egyptair was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 3 197 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Egyptair, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Egyptair Copenhagen - Cairo is eligible?

To determine if your trip between Copenhagen and Cairo entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 3 197 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Egyptair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Cairo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Copenhagen airport.
• Airline responsibility: The problem must be attributable to Egyptair (technical problem, sick crew, scheduling...).

The impact of a strike on your Egyptair compensation

When a social movement disrupts your itinerary to Cairo International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Copenhagen airport in case of prolonged wait?

During these long hours of waiting in the Copenhagen Kastrup Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Copenhagen remains valid. The hotel is due if Egyptair offsets your flight by one night.

Steps: how to get your 400 € from Egyptair?

It is strongly recommended to keep your Egyptair boarding pass and any communication relating to the delay suffered at Copenhagen Kastrup Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight CPH-CAI to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

On the CPH-CAI line, delays can vary according to the reactivity of Egyptair's legal department.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Egyptair systems.

What to do faced with silence or refusal from the airline?

The first refusal from Egyptair should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Egyptair without the opinion of a professional who knows the real value of your prejudice at Copenhagen.