Disrupted flight (EC 261/2004)

Flight compensation El Al Israel Airlines:
Berlin — Tel-aviv

Planned legal compensation: 400 €

Was your flight between Berlin (SXF) and Ben Gurion International Airport (TLV) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim up to 400€ for El Al Israel Airlines flight Berlin - Tel-aviv

The endless wait at Berlin towards Tel-aviv with El Al Israel Airlines doesn't have to go uncompensated. Let's explore your options.

EU law strictly protects passenger rights. For 2 846 km, the legal compensation is owed if {the airline is at fault|El Al Israel Airlines bears responsibility}. Your flight falls within the medium-haul tier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin (SXF)
  • Arrival airport: Ben Gurion International Airport (TLV)
  • Flight distance: 2 846 km (~3h33)
  • Applicable compensation: 400 €

The case law of the CJEU has strengthened these rights over the years, making Regulation 261/2004 a powerful tool against failings by carriers like El Al Israel Airlines.

How to know if the flight El Al Israel Airlines Berlin - Tel-aviv is eligible?

Your eligibility rests on objective criteria. Eurocontrol data will verify the precise moment of actual arrival at Ben Gurion International Airport.

Watch out for traps: El Al Israel Airlines might try to have you sign a waiver. Don't accept anything before checking with a legal professional.

What are the conditions for El Al Israel Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to El Al Israel Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your El Al Israel Airlines compensation

A strike action by El Al Israel Airlines's flight staff is deemed part of the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400€.

Key distinction: if the delay is caused by ground services, El Al Israel Airlines is released from paying the 400€ indemnity, but not its care obligation.

What are your rights at Berlin airport in case of prolonged wait?

Picture the situation: stranded for hours at Berlin, with no clear information about when you'll fly. In this scenario, El Al Israel Airlines has no right to abandon you. CE 261 is clear.

Even in extraordinary circumstances, the right to assistance at Berlin remains valid. The hotel is owed if El Al Israel Airlines pushes your flight by a day.

Steps: how to get your 400 € from El Al Israel Airlines?

For your Berlin → Tel-aviv route, precision is crucial. Record the reasons given by El Al Israel Airlines staff at Berlin during the incident.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 400€ arrive in your bank account.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from El Al Israel Airlines. An expert can significantly speed things up.

Technology now allow you to track in real time the progress of your claim against El Al Israel Airlines through an online dashboard. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Berlin → Tel-aviv route.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Berlin - Tel-aviv

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled El Al Israel Airlines flight from Berlin to Tel-aviv?

According to European Regulation EC 261/2004, the distance between SXF and TLV being 2 846 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from El Al Israel Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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