Flight compensation El Al Israel Airlines:
Berlin — Tel-aviv

Legal right to compensation: El Al Israel Airlines flight between Berlin and Tel-aviv

The SXF - TLV route operated by El Al Israel Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 2 846 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like El Al Israel Airlines.

How to know if the flight El Al Israel Airlines Berlin - Tel-aviv is eligible?

Don't confuse ticket refund and legal compensation! Even if El Al Israel Airlines offers you a voucher for your Berlin - Tel-aviv flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for El Al Israel Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to El Al Israel Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your El Al Israel Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Berlin - Tel-aviv trip is due to an internal strike within El Al Israel Airlines, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Berlin, assistance (meals/hotel) remains mandatory for El Al Israel Airlines.

What are your rights at Berlin airport in case of prolonged wait?

If Berlin airport becomes your temporary residence because of El Al Israel Airlines, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Berlin airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from El Al Israel Airlines?

For your Berlin - Tel-aviv trip, every minute counts. Note the reasons given by El Al Israel Airlines staff at the Berlin counter during the incident.

By entrusting your case regarding flight SXF-TLV to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from El Al Israel Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against El Al Israel Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take El Al Israel Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.