Flight compensation El Al Israel Airlines:
Brussels — Tel-aviv

Procedure: El Al Israel Airlines flight compensation from Brussels to Tel-aviv

No one likes waiting for hours at the airport. If El Al Israel Airlines did not respect its scheduled times for your Brussels - Tel-aviv flight, the law is on your side.

Directive 261/2004 is clear: for 3 251 km of flight, the company El Al Israel Airlines is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight El Al Israel Airlines Brussels - Tel-aviv is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Ben Gurion International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, El Al Israel Airlines owes you 400 €.

An unexpected cancellation or a diverted flight from Brussels Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for El Al Israel Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tel-aviv.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to El Al Israel Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your El Al Israel Airlines compensation

A work stoppage of El Al Israel Airlines crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, El Al Israel Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Brussels airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. El Al Israel Airlines must ensure the well-being of its passengers stuck at Brussels.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Brussels Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from El Al Israel Airlines?

Getting justice against carrier El Al Israel Airlines requires perseverance. No response or standardized refusals are common tactics.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of El Al Israel Airlines.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from El Al Israel Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against El Al Israel Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Brussels - Tel-aviv line.

In the last instance, it is the summons to court that often unlocks the payment. The company El Al Israel Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.