Disrupted flight (EC 261/2004)

Flight compensation Ethiopian Airlines:
Brussels — Frankfurt

Planned legal compensation: 250 €

Was your flight between Brussels Airport (BRU) and Frankfurt am Main International Airport (FRA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Ethiopian Airlines flight Brussels → Frankfurt: guide on a refund

From Brussels Airport, your flight with Ethiopian Airlines to Frankfurt was disrupted? EU legislation guarantees solid rights against carriers.

Your payout amount is independent of the fare. The distance alone of 305 km determines the payout under CE 261/2004.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Brussels Airport (BRU)
  • Arrival airport: Frankfurt am Main International Airport (FRA)
  • Flight distance: 305 km (~0h23)
  • Applicable compensation: 250 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Ethiopian Airlines Brussels - Frankfurt is eligible?

Concretely, to qualify, your real landing at Frankfurt am Main International Airport must have been recorded more than 3 hours late the scheduled time.

Retain your proof of booking for the Ethiopian Airlines BRU→FRA flight — they are essential to prove you were present at boarding at Brussels.

What are the conditions for Ethiopian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Brussels airport.
  • Airline responsibility: The problem must be attributable to Ethiopian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Brussels, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ethiopian Airlines compensation

When industrial action disrupts your journey to Frankfurt am Main International Airport, {the airline|Ethiopian Airlines} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

Don't take at face value Ethiopian Airlines's explanation. Many airlines wrongly categorise their own staff disputes as force majeure to avoid {paying compensation|the 250€}.

What are your rights at Brussels airport in case of prolonged wait?

Consider the situation: stuck endlessly at Brussels Airport, in uncertainty about the new departure. In this scenario, Ethiopian Airlines cannot leave you without anything. The law forbids it.

Make sure you demand this assistance at {the airline's|Ethiopian Airlines's} desk. If denied and you must pay for food or hotel at Brussels Airport, keep your receipts meticulously for a refund claim.

Steps: how to get your 250 € from Ethiopian Airlines?

Be methodical: photograph the departure boards at Brussels Airport showing the delay, save meal and taxi invoices and record flight numbers.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Ethiopian Airlines's legal department.

How long does it take to get the 250 € compensation?

Don't be surprised if you get no reply within two weeks. The average processing time for a carrier like Ethiopian Airlines to finalise a compensation case typically ranges from 1 to 3 months.

The advantage of delegating your claim to a LegalTech firm is that they can speed up the process through industrialised follow-up and the prospect of litigation.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Ethiopian Airlines is a practice that experts know perfectly how to counter by invoking the relevant provisions of Regulation 261.

The threat of court action often suffices to {make Ethiopian Airlines yield|unlock payment}. Airlines know that court fees would greatly surpass the 250€ owed.

Help & Information

Frequently Asked Questions: Flight Brussels - Frankfurt

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ethiopian Airlines flight from Brussels to Frankfurt?

According to European Regulation EC 261/2004, the distance between BRU and FRA being 305 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ethiopian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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