Flight compensation Ethiopian Airlines:
Frankfurt — Milano

Refund and compensation Ethiopian Airlines: route Frankfurt to Milano

Your claim for compensation for the Ethiopian Airlines flight from Frankfurt to Milano deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 490 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Ethiopian Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Ethiopian Airlines Frankfurt - Milano is eligible?

Check your actual arrival time at Milano. If Ethiopian Airlines made you wait more than three hours on the tarmac at Malpensa International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Frankfurt, the regulation applies in the same way.

What are the conditions for Ethiopian Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Milano.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Frankfurt airport.
• Airline responsibility: The problem must be attributable to Ethiopian Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Ethiopian Airlines compensation

Don't be fooled by Ethiopian Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Ethiopian Airlines is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Frankfurt airport in case of prolonged wait?

During these long hours of waiting in the Frankfurt am Main International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Frankfurt am Main International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Ethiopian Airlines?

For your Frankfurt - Milano trip, every minute counts. Note the reasons given by Ethiopian Airlines staff at the Frankfurt am Main International Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Ethiopian Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Ethiopian Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Ethiopian Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.