Disrupted flight (EC 261/2004)

Flight compensation Ethiopian Airlines:
Marseille — Frankfurt

Planned legal compensation: 250 €

Was your flight between Marseille Provence Airport (MRS) and Frankfurt am Main International Airport (FRA) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Full breakdown: Ethiopian Airlines claim Marseille → Frankfurt

You were due to travel with Ethiopian Airlines from Marseille to Frankfurt and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

Seize this entitlement: the Ethiopian Airlines flight Marseille → Frankfurt (776 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Marseille Provence Airport (MRS)
  • Arrival airport: Frankfurt am Main International Airport (FRA)
  • Flight distance: 776 km (~0h58)
  • Applicable compensation: 250 €

This is by no means a commercial courtesy from Ethiopian Airlines, but a binding duty that applies to all flights subject to the scope of the directive.

How to know if the flight Ethiopian Airlines Marseille - Frankfurt is eligible?

Be sure to save your boarding pass for the Ethiopian Airlines MRS→FRA flight. They constitute the essential proof of your presence on board.

In the case of a flight suppression, if you were informed fewer than two weeks before your departure from Marseille, the CE 261 applies equally.

What are the conditions for Ethiopian Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Marseille airport.
  • Airline responsibility: The problem must be attributable to Ethiopian Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Marseille, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Ethiopian Airlines compensation

Don't be misled by Ethiopian Airlines's vague terms: a unannounced or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

Important nuance: if the cancellation is directly attributable to airport staff, Ethiopian Airlines is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Marseille airport in case of prolonged wait?

During that interminable wait in the hall at Marseille Provence Airport, remember Ethiopian Airlines has a duty to look after you. This includes food, but also the ability to make two calls at no cost.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Marseille Provence Airport are entirely at the carrier's expense.

Steps: how to get your 250 € from Ethiopian Airlines?

To get started: submit a written complaint to Ethiopian Airlines's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

By delegating your MRS→FRA case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 250 € compensation?

Airlines like Ethiopian Airlines often fast-track cases backed by law firms to prevent interest charges. Short-haul claims are sometimes resolved faster.

Think about it: without lifting a finger, experts operate to recover your 250€ for the Ethiopian Airlines Marseille-Frankfurt flight. That's the luxury of delegation.

What to do faced with silence or refusal from the airline?

Don't take at face value Ethiopian Airlines's email claiming that Marseille's airport was blocked by snow without consulting certified METAR data.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Marseille - Frankfurt

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Ethiopian Airlines flight from Marseille to Frankfurt?

According to European Regulation EC 261/2004, the distance between MRS and FRA being 776 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Ethiopian Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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