Flight compensation Excel Airways:
Milano — Tirana

Procedure: Excel Airways flight compensation from Milano to Tirana

No one likes waiting for hours at the airport. If Excel Airways did not respect its scheduled times for your Milano - Tirana flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 001 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Excel Airways Milano - Tirana is eligible?

The compensation for flight MXP-TIA is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Excel Airways sold more seats than planned and you stay on the tarmac at Malpensa International Airport, the 250 € compensation is automatic.

What are the conditions for Excel Airways to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tirana.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Excel Airways (technical problem, sick crew, scheduling...).

The impact of a strike on your Excel Airways compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Excel Airways staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Milano - Tirana flight.

What are your rights at Milano airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Malpensa International Airport, Excel Airways must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Malpensa International Airport terminal is also included in the legal package due by Excel Airways.

Steps: how to get your 250 € from Excel Airways?

The formal notice letter and the collection of evidence of delay at Tirana International Airport Mother Teresa airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Excel Airways website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Excel Airways to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Milano - Tirana section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Excel Airways is often a maneuver to encourage the traveler to abandon their 250 €.

For your 250 €, don't compromise with Excel Airways without the opinion of a professional who knows the real value of your prejudice at Milano.