Flight compensation Flybaboo:
Bordeaux — Geneva

Procedure: Flybaboo flight compensation from Bordeaux to Geneva

From Bordeaux airport, your departure with Flybaboo to Geneva didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 554 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Flybaboo Bordeaux - Geneva is eligible?

The compensation for flight BOD-GVA is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Flybaboo BOD-GVA flight is crucial to prove that you were present at boarding at Bordeaux.

What are the conditions for Flybaboo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Geneva.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bordeaux airport.
• Airline responsibility: The problem must be attributable to Flybaboo (technical problem, sick crew, scheduling...).

The impact of a strike on your Flybaboo compensation

Don't be fooled by Flybaboo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Flybaboo is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bordeaux airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Bordeaux airport, Flybaboo is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bordeaux and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Flybaboo?

The amicable route with Flybaboo to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Flybaboo.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Bordeaux to Geneva Cointrin International Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Flybaboo on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bordeaux - Geneva line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.