Flight compensation Flybaboo:
Geneva — Rome

Refund and compensation Flybaboo: route Geneva to Rome

The GVA - FCO route operated by Flybaboo experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Geneva Cointrin International Airport, you are protected by the EU's legal framework. The distance of 695 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Flybaboo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Flybaboo Geneva - Rome is eligible?

Don't confuse ticket refund and legal compensation! Even if Flybaboo offers you a voucher for your Geneva - Rome flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Geneva, the regulation applies in the same way.

What are the conditions for Flybaboo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Geneva airport.
• Airline responsibility: The problem must be attributable to Flybaboo (technical problem, sick crew, scheduling...).

The impact of a strike on your Flybaboo compensation

Not all strikes exempt the company from its obligations. If the delay of your Geneva - Rome trip is due to an internal strike within Flybaboo, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Geneva Cointrin International Airport or European air traffic control is an external cause over which Flybaboo has no control.

What are your rights at Geneva airport in case of prolonged wait?

If Geneva Cointrin International Airport airport becomes your temporary residence because of Flybaboo, know that your essential needs must be covered by the carrier.

Your forced stay at Geneva shouldn't cost you a penny more than originally planned for your GVA-FCO trip.

Steps: how to get your 250 € from Flybaboo?

Starting a procedure against Flybaboo for a flight from Geneva to Rome can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Flybaboo. An expert can reduce this time by half.

A collective action on the Flybaboo flight from Geneva can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Geneva - Rome line.

In the last instance, it is the summons to court that often unlocks the payment. The company Flybaboo will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.