Disrupted flight (EC 261/2004)

Flight compensation Flybaboo:
Palermo — Lampedusa

Planned legal compensation: 250 €

Was your flight between Palermo / Punta Raisi Airport (PMO) and Lampedusa Airport (LMP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Flybaboo: route Palermo to Lampedusa

Your claim for compensation for the Flybaboo flight from Palermo to Lampedusa deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Palermo / Punta Raisi Airport, you are protected by the EU's legal framework. The distance of 301 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Palermo / Punta Raisi Airport (PMO)
  • Arrival airport: Lampedusa Airport (LMP)
  • Flight distance: 301 km (~0h23)
  • Applicable compensation: 250 €

This is not a commercial gesture from Flybaboo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Flybaboo Palermo - Lampedusa is eligible?

To determine if your trip between Palermo and Lampedusa entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Flybaboo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Lampedusa.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Palermo airport.
  • Airline responsibility: The problem must be attributable to Flybaboo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Palermo, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Flybaboo compensation

Don't be fooled by Flybaboo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Flybaboo is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Palermo airport in case of prolonged wait?

If Palermo / Punta Raisi Airport airport becomes your temporary residence because of Flybaboo, know that your essential needs must be covered by the carrier.

Your forced stay at Palermo shouldn't cost you a penny more than originally planned for your PMO-LMP trip.

Steps: how to get your 250 € from Flybaboo?

For your Palermo - Lampedusa trip, every minute counts. Note the reasons given by Flybaboo staff at the Palermo / Punta Raisi Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Flybaboo sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Flybaboo on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Palermo - Lampedusa line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Palermo - Lampedusa

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Flybaboo flight from Palermo to Lampedusa?

According to European Regulation EC 261/2004, the distance between PMO and LMP being 301 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Flybaboo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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