Flight compensation Germanwings:
Bastia — Hamburg

How to be compensated by Germanwings on the Bastia (BIA) - Hamburg (HAM) line

From Bastia-Poretta Airport airport, your departure with Germanwings to Hamburg didn't go as planned? Passengers have strong rights against carriers.

Directive 261/2004 is clear: for 1 232 km of flight, the company Germanwings is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Germanwings Bastia - Hamburg is eligible?

The compensation for flight BIA-HAM is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Germanwings BIA-HAM flight is crucial to prove that you were present at boarding at Bastia.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Hamburg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bastia airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

A work stoppage of Germanwings crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Germanwings is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Bastia airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Bastia-Poretta Airport, Germanwings must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bastia-Poretta Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Germanwings?

The formal notice letter and the collection of evidence of delay at Hamburg Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Germanwings flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Bastia to Hamburg Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Germanwings on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Bastia - Hamburg line.

In the last instance, it is the summons to court that often unlocks the payment. The company Germanwings will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.