Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Berlin — Ibiza

Planned legal compensation: 400 €

Was your flight between Berlin-Tegel International Airport (TXL) and Ibiza Airport (IBZ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Germanwings flight between Berlin and Ibiza

Your claim for compensation for the Germanwings flight from Berlin to Ibiza deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 776 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin-Tegel International Airport (TXL)
  • Arrival airport: Ibiza Airport (IBZ)
  • Flight distance: 1 776 km (~2h13)
  • Applicable compensation: 400 €

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Berlin-Tegel International Airport, the European regulation applies in full.

How to know if the flight Germanwings Berlin - Ibiza is eligible?

Don't confuse ticket refund and legal compensation! Even if Germanwings offers you a voucher for your Berlin - Ibiza flight, you can still claim the 400 euros cash provided by law.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Ibiza.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

A work stoppage of Germanwings crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Germanwings is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Berlin airport in case of prolonged wait?

During these long hours of waiting in the Berlin-Tegel International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Berlin remains valid. The hotel is due if Germanwings offsets your flight by one night.

Steps: how to get your 400 € from Germanwings?

It is strongly recommended to keep your Germanwings boarding pass and any communication relating to the delay suffered at Berlin-Tegel International Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Germanwings. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Germanwings on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Germanwings convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Berlin - Ibiza

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Berlin to Ibiza?

According to European Regulation EC 261/2004, the distance between TXL and IBZ being 1 776 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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