Flight compensation Germanwings:
Berlin — Istanbul

Refund and compensation Germanwings: route Berlin to Istanbul

The TXL - SAW route operated by Germanwings experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 773 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Germanwings, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Germanwings Berlin - Istanbul is eligible?

To determine if your trip between Berlin and Istanbul entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Berlin, the regulation applies in the same way.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Istanbul.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Not all strikes exempt the company from its obligations. If the delay of your Berlin - Istanbul trip is due to an internal strike within Germanwings, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Berlin-Tegel International Airport or European air traffic control is an external cause over which Germanwings has no control.

What are your rights at Berlin airport in case of prolonged wait?

If Berlin-Tegel International Airport airport becomes your temporary residence because of Germanwings, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Berlin remains valid. The hotel is due if Germanwings offsets your flight by one night.

Steps: how to get your 400 € from Germanwings?

Starting a procedure against Germanwings for a flight from Berlin to Istanbul can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Airlines like Germanwings sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Germanwings on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Germanwings convictions, which is a decisive advantage.