Flight compensation Germanwings:
Bilbao — Stuttgart

How to be compensated by Germanwings on the Bilbao (BIO) - Stuttgart (STR) line

No one likes waiting for hours at the airport. If Germanwings did not respect its scheduled times for your Bilbao - Stuttgart flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 110 km, EC Regulation 261/2004 requires Germanwings to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Germanwings Bilbao - Stuttgart is eligible?

The compensation for flight BIO-STR is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Germanwings sold more seats than planned and you stay on the tarmac at Bilbao Airport, the 250 € compensation is automatic.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bilbao airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Germanwings staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Bilbao - Stuttgart flight.

What are your rights at Bilbao airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Bilbao Airport, Germanwings must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bilbao Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Germanwings?

The amicable route with Germanwings to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Germanwings flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

On the BIO-STR line, delays can vary according to the reactivity of Germanwings's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Germanwings should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Bilbao.