Flight compensation Germanwings:
Cagliari — Cologne

Legal right to compensation: Germanwings flight between Cagliari and Cologne

Your claim for compensation for the Germanwings flight from Cagliari to Cologne deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 300 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Cagliari / Elmas Airport, the European regulation applies in full.

How to know if the flight Germanwings Cagliari - Cologne is eligible?

Don't confuse ticket refund and legal compensation! Even if Germanwings offers you a voucher for your Cagliari - Cologne flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 1 300 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Cologne.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Cagliari airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Not all strikes exempt the company from its obligations. If the delay of your Cagliari - Cologne trip is due to an internal strike within Germanwings, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Germanwings is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Cagliari airport in case of prolonged wait?

Don't buy your food without first asking Germanwings for coupons. If you do, keep your receipts carefully.

Your forced stay at Cagliari shouldn't cost you a penny more than originally planned for your CAG-CGN trip.

Steps: how to get your 250 € from Germanwings?

Starting a procedure against Germanwings for a flight from Cagliari to Cologne can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Cagliari to Cologne Bonn Airport can drag on if you don't follow up.

A collective action on the Germanwings flight from Cagliari can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Germanwings convictions, which is a decisive advantage.