Flight compensation Germanwings:
Cologne — Athens

Claim and compensation for flight Germanwings Cologne - Athens

If your trip departing from Cologne Bonn Airport and arriving at Eleftherios Venizelos International Airport operated by Germanwings was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 953 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Cologne Bonn Airport, the European regulation applies in full.

How to know if the flight Germanwings Cologne - Athens is eligible?

Check your actual arrival time at Athens. If Germanwings made you wait more than three hours on the tarmac at Eleftherios Venizelos International Airport, your claim is legitimate.

Also note that the distance of 1 953 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Athens.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Cologne airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Don't be fooled by Germanwings's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Cologne, assistance (meals/hotel) remains mandatory for Germanwings.

What are your rights at Cologne airport in case of prolonged wait?

Don't buy your food without first asking Germanwings for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Cologne Bonn Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Germanwings?

It is strongly recommended to keep your Germanwings boarding pass and any communication relating to the delay suffered at Cologne Bonn Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight CGN-ATH to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Airlines like Germanwings sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Germanwings on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Germanwings's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Germanwings will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.