Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Cologne — Kerkyra/corfu

Planned legal compensation: 400 €

Was your flight between Cologne Bonn Airport (CGN) and Ioannis Kapodistrias International Airport (CFU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Germanwings flight compensation for the route Cologne - Kerkyra/corfu

No one likes waiting for hours at the airport. If Germanwings did not respect its scheduled times for your Cologne - Kerkyra/corfu flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 598 km, EC Regulation 261/2004 requires Germanwings to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Cologne Bonn Airport (CGN)
  • Arrival airport: Ioannis Kapodistrias International Airport (CFU)
  • Flight distance: 1 598 km (~1h60)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Germanwings Cologne - Kerkyra/corfu is eligible?

The compensation for flight CGN-CFU is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Germanwings CGN-CFU flight is crucial to prove that you were present at boarding at Cologne.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Kerkyra/corfu.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Cologne airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Cologne, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

Not all strikes exempt the company from its obligations. If the delay of your Cologne - Kerkyra/corfu trip is due to an internal strike within Germanwings, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Cologne Bonn Airport or European air traffic control is an external cause over which Germanwings has no control.

What are your rights at Cologne airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Germanwings must ensure the well-being of its passengers stuck at Cologne.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Cologne Bonn Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Germanwings?

The formal notice letter and the collection of evidence of delay at Ioannis Kapodistrias International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Germanwings.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Germanwings. An expert can reduce this time by half.

A collective action on the Germanwings flight from Cologne can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Cologne - Kerkyra/corfu line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Cologne - Kerkyra/corfu

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Cologne to Kerkyra/corfu?

According to European Regulation EC 261/2004, the distance between CGN and CFU being 1 598 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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