Flight compensation Germanwings:
Cologne — Milano

Legal right to compensation: Germanwings flight between Cologne and Milano

If your trip departing from Cologne Bonn Airport and arriving at Malpensa International Airport operated by Germanwings was disrupted, you are not alone against the airline.

By taking off from Cologne Bonn Airport, you are protected by the EU's legal framework. The distance of 594 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Cologne Bonn Airport, the European regulation applies in full.

How to know if the flight Germanwings Cologne - Milano is eligible?

Don't confuse ticket refund and legal compensation! Even if Germanwings offers you a voucher for your Cologne - Milano flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Cologne, the regulation applies in the same way.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Milano.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Cologne airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

A work stoppage of Germanwings crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Cologne Bonn Airport or European air traffic control is an external cause over which Germanwings has no control.

What are your rights at Cologne airport in case of prolonged wait?

Don't buy your food without first asking Germanwings for coupons. If you do, keep your receipts carefully.

Your forced stay at Cologne shouldn't cost you a penny more than originally planned for your CGN-MXP trip.

Steps: how to get your 250 € from Germanwings?

It is strongly recommended to keep your Germanwings boarding pass and any communication relating to the delay suffered at Cologne Bonn Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

Airlines like Germanwings sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Germanwings flight from Cologne can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Germanwings's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Germanwings will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.