Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Duesseldorf — Nuernberg

Planned legal compensation: 250 €

Was your flight between Dusseldorf International Airport (DUS) and Nuremberg Airport (NUE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Germanwings on the Duesseldorf (DUS) - Nuernberg (NUE) line

Have you experienced a major inconvenience during your trip between Duesseldorf and Nuernberg with Germanwings? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 365 km, EC Regulation 261/2004 requires Germanwings to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dusseldorf International Airport (DUS)
  • Arrival airport: Nuremberg Airport (NUE)
  • Flight distance: 365 km (~0h27)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Germanwings Duesseldorf - Nuernberg is eligible?

The compensation for flight DUS-NUE is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Germanwings sold more seats than planned and you stay on the tarmac at Dusseldorf International Airport, the 250 € compensation is automatic.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Nuernberg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Duesseldorf airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Duesseldorf, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

Don't be fooled by Germanwings's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Duesseldorf, assistance (meals/hotel) remains mandatory for Germanwings.

What are your rights at Duesseldorf airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Germanwings must ensure the well-being of its passengers stuck at Duesseldorf.

Some passengers are unaware that transportation between the hotel and Dusseldorf International Airport terminal is also included in the legal package due by Germanwings.

Steps: how to get your 250 € from Germanwings?

The amicable route with Germanwings to recover 250 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Germanwings flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Germanwings. An expert can reduce this time by half.

A collective action on the Germanwings flight from Duesseldorf can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Duesseldorf - Nuernberg line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Duesseldorf - Nuernberg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Duesseldorf to Nuernberg?

According to European Regulation EC 261/2004, the distance between DUS and NUE being 365 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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