Flight compensation Germanwings:
Hamburg — Manchester

How to be compensated by Germanwings on the Hamburg (HAM) - Manchester (MAN) line

From Hamburg Airport airport, your departure with Germanwings to Manchester didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 811 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Germanwings Hamburg - Manchester is eligible?

The compensation for flight HAM-MAN is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Hamburg Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Manchester.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Hamburg airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Don't be fooled by Germanwings's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Hamburg Airport or European air traffic control is an external cause over which Germanwings has no control.

What are your rights at Hamburg airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Hamburg Airport, Germanwings must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Hamburg Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Germanwings?

The formal notice letter and the collection of evidence of delay at Manchester Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Germanwings website. Go through a passenger defense portal to secure your 250 € indemnity.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Germanwings. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Germanwings on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Hamburg - Manchester line.

Experts in aviation law have a colossal history of Germanwings convictions, which is a decisive advantage.