Flight compensation Germanwings:
Hamburg — Milano

Legal right to compensation: Germanwings flight between Hamburg and Milano

If your trip departing from Hamburg Airport and arriving at Malpensa International Airport operated by Germanwings was disrupted, you are not alone against the airline.

By taking off from Hamburg Airport, you are protected by the EU's legal framework. The distance of 894 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Germanwings, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Germanwings Hamburg - Milano is eligible?

Don't confuse ticket refund and legal compensation! Even if Germanwings offers you a voucher for your Hamburg - Milano flight, you can still claim the 250 euros cash provided by law.

Also note that the distance of 894 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Milano.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Hamburg airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Germanwings staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Hamburg Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Hamburg airport in case of prolonged wait?

If Hamburg Airport airport becomes your temporary residence because of Germanwings, know that your essential needs must be covered by the carrier.

Your forced stay at Hamburg shouldn't cost you a penny more than originally planned for your HAM-MXP trip.

Steps: how to get your 250 € from Germanwings?

Starting a procedure against Germanwings for a flight from Hamburg to Milano can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

On the HAM-MXP line, delays can vary according to the reactivity of Germanwings's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Germanwings systems.

What to do faced with silence or refusal from the airline?

The first refusal from Germanwings should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Hamburg.