Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Hannover — London

Planned legal compensation: 250 €

Was your flight between Hannover Airport (HAJ) and London Stansted Airport (STN) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Germanwings

Check my flight Germanwings

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your Germanwings flight compensation for Hannover - London

Did you experience a major disruption on your journey from Hannover to London with Germanwings? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

Your compensation amount doesn't depend on the ticket price. Only the distance of 647 km dictates the indemnity under EU law.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Hannover Airport (HAJ)
  • Arrival airport: London Stansted Airport (STN)
  • Flight distance: 647 km (~0h49)
  • Applicable compensation: 250 €

This fixed compensation system was designed to deter airlines from altering schedules without valid grounds. Make sure you invoke this often-overlooked regulation.

How to know if the flight Germanwings Hannover - London is eligible?

In practice, to be eligible, your actual arrival at London Stansted Airport must have occurred at least 180 minutes behind the original timetable.

Save your travel documents for the Germanwings HAJ-STN flight — they are crucial to demonstrate you were checked in for boarding at Hannover.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Hannover airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Hannover, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

When a strike impacts your route to London Stansted Airport, {the airline|Germanwings} will likely attempt to dodge liability. However, a strike by its own staff is no longer, in most cases, valid grounds for refusal.

The difference is fine but crucial. By engaging specialist lawyers, they will check in aeronautical databases the real cause of the delay logged on the day of your Hannover → London flight.

What are your rights at Hannover airport in case of prolonged wait?

Here is what Germanwings owes you if your flight is delayed at Hannover Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Don't forget to demand a official attestation from Germanwings staff at Hannover Airport. This certificate constitutes key evidence for your case later on.

Steps: how to get your 250 € from Germanwings?

Be methodical: photograph the departure boards at Hannover Airport showing the delay, save meal and taxi invoices and record agent names.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Germanwings's legal department.

How long does it take to get the 250 € compensation?

A common question is about processing times. A claim filed directly to Germanwings's customer service can take months, even half a year before you hear back.

Recovering 250€ has never been faster thanks to digital tools between defence platforms and Germanwings's records.

What to do faced with silence or refusal from the airline?

A refusal is never final. It's often a first step in the claims process that professionals overcome routinely. Refuse to let this barrier deprive you of your 250€ rightfully owed.

The threat of court action often suffices to {make Germanwings yield|unlock payment}. Airlines know that court fees would greatly surpass the 250€ owed.

Help & Information

Frequently Asked Questions: Flight Hannover - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Hannover to London?

According to European Regulation EC 261/2004, the distance between HAJ and STN being 647 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant