Flight compensation Germanwings:
Heringsdorf — Frankfurt

Claim and compensation for flight Germanwings Heringsdorf - Frankfurt

If your trip departing from Heringsdorf Airport and arriving at Frankfurt am Main International Airport operated by Germanwings was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 573 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Heringsdorf Airport, the European regulation applies in full.

How to know if the flight Germanwings Heringsdorf - Frankfurt is eligible?

To determine if your trip between Heringsdorf and Frankfurt entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 573 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heringsdorf airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Germanwings staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at Heringsdorf Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Heringsdorf airport in case of prolonged wait?

Don't buy your food without first asking Germanwings for coupons. If you do, keep your receipts carefully.

Your forced stay at Heringsdorf shouldn't cost you a penny more than originally planned for your HDF-FRA trip.

Steps: how to get your 250 € from Germanwings?

Starting a procedure against Germanwings for a flight from Heringsdorf to Frankfurt can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight HDF-FRA to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

On the HDF-FRA line, delays can vary according to the reactivity of Germanwings's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Germanwings should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Heringsdorf.