Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Ibiza — Berlin

Planned legal compensation: 400 €

Was your flight between Ibiza Airport (IBZ) and Berlin-Tegel International Airport (TXL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Germanwings flight between Ibiza and Berlin

Your claim for compensation for the Germanwings flight from Ibiza to Berlin deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 1 776 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ibiza Airport (IBZ)
  • Arrival airport: Berlin-Tegel International Airport (TXL)
  • Flight distance: 1 776 km (~2h13)
  • Applicable compensation: 400 €

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Ibiza Airport, the European regulation applies in full.

How to know if the flight Germanwings Ibiza - Berlin is eligible?

Don't confuse ticket refund and legal compensation! Even if Germanwings offers you a voucher for your Ibiza - Berlin flight, you can still claim the 400 euros cash provided by law.

Also note that the distance of 1 776 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Ibiza airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Ibiza, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

A work stoppage of Germanwings crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 400 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Germanwings is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Ibiza airport in case of prolonged wait?

Don't buy your food without first asking Germanwings for coupons. If you do, keep your receipts carefully.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Ibiza Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 400 € from Germanwings?

It is strongly recommended to keep your Germanwings boarding pass and any communication relating to the delay suffered at Ibiza Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Germanwings. An expert can reduce this time by half.

A collective action on the Germanwings flight from Ibiza can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Ibiza - Berlin line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Ibiza - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Ibiza to Berlin?

According to European Regulation EC 261/2004, the distance between IBZ and TXL being 1 776 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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