Flight compensation Germanwings:
Istanbul — Berlin

Refund and compensation Germanwings: route Istanbul to Berlin

Your claim for compensation for the Germanwings flight from Istanbul to Berlin deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Istanbul, you are protected by the EU's legal framework. The distance of 1 773 km determines your legal compensation level.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Germanwings, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Germanwings Istanbul - Berlin is eligible?

To determine if your trip between Istanbul and Berlin entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Istanbul, the regulation applies in the same way.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Istanbul airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

If your Germanwings flight from Istanbul was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Istanbul airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Istanbul airport in case of prolonged wait?

If Istanbul airport becomes your temporary residence because of Germanwings, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Istanbul remains valid. The hotel is due if Germanwings offsets your flight by one night.

Steps: how to get your 400 € from Germanwings?

It is strongly recommended to keep your Germanwings boarding pass and any communication relating to the delay suffered at Istanbul airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

On the SAW-TXL line, delays can vary according to the reactivity of Germanwings's legal department.

If your file is particularly solid regarding the incident occurred on the Istanbul - Berlin section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Germanwings is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Istanbul.