Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Istanbul — Hannover

Planned legal compensation: 400 €

Was your flight between Istanbul (SAW) and Hannover Airport (HAJ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Germanwings flight compensation for the route Istanbul - Hannover

No one likes waiting for hours at the airport. If Germanwings did not respect its scheduled times for your Istanbul - Hannover flight, the law is on your side.

Fortunately, for this specific route with a distance of 1 962 km, EC Regulation 261/2004 requires Germanwings to pay you financial compensation.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Istanbul (SAW)
  • Arrival airport: Hannover Airport (HAJ)
  • Flight distance: 1 962 km (~2h27)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Germanwings Istanbul - Hannover is eligible?

For an Germanwings flight from Istanbul to Hannover, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

Keeping your travel documents for the Germanwings SAW-HAJ flight is crucial to prove that you were present at boarding at Istanbul.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Hannover.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Istanbul airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Istanbul, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Germanwings staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Istanbul - Hannover flight.

What are your rights at Istanbul airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Germanwings must ensure the well-being of its passengers stuck at Istanbul.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Istanbul and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Germanwings?

The formal notice letter and the collection of evidence of delay at Hannover Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Germanwings flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

On the SAW-HAJ line, delays can vary according to the reactivity of Germanwings's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Germanwings should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 400 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Istanbul.

Help & Information

Frequently Asked Questions: Flight Istanbul - Hannover

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Istanbul to Hannover?

According to European Regulation EC 261/2004, the distance between SAW and HAJ being 1 962 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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