Disrupted flight (EC 261/2004)

Flight compensation Germanwings:
Kerkyra/corfu — Stuttgart

Planned legal compensation: 250 €

Was your flight between Ioannis Kapodistrias International Airport (CFU) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Compensation & claim for Germanwings: Kerkyra/corfu to Stuttgart

The stress of a cancellation at Ioannis Kapodistrias International Airport towards Stuttgart with Germanwings gives you a right to a payout. Here are the steps you can take.

The legal coverage under CE 261/2004 applies by law when Germanwings breaches its duties on the 1 320 km route from Kerkyra/corfu to Stuttgart.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Ioannis Kapodistrias International Airport (CFU)
  • Arrival airport: Stuttgart Airport (STR)
  • Flight distance: 1 320 km (~1h39)
  • Applicable compensation: 250 €

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight Germanwings Kerkyra/corfu - Stuttgart is eligible?

To verify if your journey between Kerkyra/corfu and Stuttgart qualifies for compensation, the key criterion is the delay at destination ({not the departure delay|measured at Stuttgart Airport}). It must exceed 3 hours.

Watch out for traps: Germanwings might try to have you sign a waiver. Don't accept anything before checking with a legal professional.

What are the conditions for Germanwings to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Kerkyra/corfu airport.
  • Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kerkyra/corfu, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Germanwings compensation

Not every strike{s} release the airline from its duties. If your Kerkyra/corfu → Stuttgart delay was caused by an internal strike at Germanwings, EU courts have recently ruled that compensation is owed.

A strike by air traffic control at Ioannis Kapodistrias International Airport or Eurocontrol is an independent circumstance over which Germanwings cannot act.

What are your rights at Kerkyra/corfu airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Ioannis Kapodistrias International Airport, Germanwings must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Even in force majeure cases, the right to assistance at Kerkyra/corfu still applies. The hotel must be provided if Germanwings delays your flight overnight.

Steps: how to get your 250 € from Germanwings?

Initiating a procedure with Germanwings for a flight from Kerkyra/corfu to Stuttgart can be difficult if you go it alone. Customer service often tends to cite the weather to refuse your claim.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 250€ arrive in your bank account.

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Germanwings. An expert can significantly speed things up.

Technology now allow you to monitor the progress of your claim against Germanwings on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is not uncommon for Germanwings's algorithms to automatically reject your first attempt under a vague excuse without merit.

Aviation law experts have a vast record of rulings against Germanwings, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Kerkyra/corfu - Stuttgart

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Germanwings flight from Kerkyra/corfu to Stuttgart?

According to European Regulation EC 261/2004, the distance between CFU and STR being 1 320 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Germanwings?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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