Flight compensation Germanwings:
Milano — Hamburg

Legal right to compensation: Germanwings flight between Milano and Hamburg

The MXP - HAM route operated by Germanwings experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Milano and Hamburg (894 km), the European scale provides automatic financial protection in case of failure by Germanwings.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Germanwings is a non-EU airline, if the flight takes off from Malpensa International Airport, the European regulation applies in full.

How to know if the flight Germanwings Milano - Hamburg is eligible?

To determine if your trip between Milano and Hamburg entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Hamburg.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

A work stoppage of Germanwings crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Malpensa International Airport or European air traffic control is an external cause over which Germanwings has no control.

What are your rights at Milano airport in case of prolonged wait?

During these long hours of waiting in the Malpensa International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Milano shouldn't cost you a penny more than originally planned for your MXP-HAM trip.

Steps: how to get your 250 € from Germanwings?

Starting a procedure against Germanwings for a flight from Milano to Hamburg can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Milano to Hamburg Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Germanwings's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.