Flight compensation Germanwings:
Stuttgart — Hannover
Was your flight between Stuttgart Airport (STR) and Hannover Airport (HAJ) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Procedure: Germanwings flight compensation from Stuttgart to Hannover
Have you experienced a major inconvenience during your trip between Stuttgart and Hannover with Germanwings? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Directive 261/2004 is clear: for 421 km of flight, the company Germanwings is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stuttgart Airport (STR)
- Arrival airport: Hannover Airport (HAJ)
- Flight distance: 421 km (~0h32)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Germanwings Stuttgart - Hannover is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Hannover Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Germanwings owes you 250 €.
Keeping your travel documents for the Germanwings STR-HAJ flight is crucial to prove that you were present at boarding at Stuttgart.
What are the conditions for Germanwings to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Hannover.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Stuttgart airport.
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Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Germanwings compensation
Don't be fooled by Germanwings's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
A strike by weather services at Stuttgart Airport or European air traffic control is an external cause over which Germanwings has no control.
What are your rights at Stuttgart airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Germanwings must ensure the well-being of its passengers stuck at Stuttgart.
Some passengers are unaware that transportation between the hotel and Stuttgart Airport terminal is also included in the legal package due by Germanwings.
Steps: how to get your 250 € from Germanwings?
Getting justice against carrier Germanwings requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Germanwings.
How long does it take to get the 250 € compensation?
Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Stuttgart to Hannover Airport can drag on if you don't follow up.
A collective action on the Germanwings flight from Stuttgart can also be a way to get your funds faster.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stuttgart - Hannover line.
If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.
Frequently Asked Questions: Flight Stuttgart - Hannover
Everything you need to know about your request under European Union law.