Flight compensation Germanwings:
Stuttgart — Kerkyra/corfu
Was your flight between Stuttgart Airport (STR) and Ioannis Kapodistrias International Airport (CFU) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Germanwings on the Stuttgart (STR) - Kerkyra/corfu (CFU) line
No one likes waiting for hours at the airport. If Germanwings did not respect its scheduled times for your Stuttgart - Kerkyra/corfu flight, the law is on your side.
Directive 261/2004 is clear: for 1 320 km of flight, the company Germanwings is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Stuttgart Airport (STR)
- Arrival airport: Ioannis Kapodistrias International Airport (CFU)
- Flight distance: 1 320 km (~1h39)
- Applicable compensation: 250 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Germanwings Stuttgart - Kerkyra/corfu is eligible?
For an Germanwings flight from Stuttgart to Kerkyra/corfu, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.
The compensation also covers boarding denials (overbooking). If Germanwings sold more seats than planned and you stay on the tarmac at Stuttgart Airport, the 250 € compensation is automatic.
What are the conditions for Germanwings to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Kerkyra/corfu.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Stuttgart airport.
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Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stuttgart, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Germanwings compensation
If your Germanwings flight from Stuttgart Airport was cancelled due to an internal union strike, you are eligible for legal repair.
On the other hand, if it is the air traffic controllers, the baggage handlers at Stuttgart Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.
What are your rights at Stuttgart airport in case of prolonged wait?
In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Stuttgart Airport, Germanwings must provide you with free meals and refreshments in reasonable quantity given the delay.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Stuttgart Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 250 € from Germanwings?
The formal notice letter and the collection of evidence of delay at Ioannis Kapodistrias International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.
Partner LegalTech services have tools to check actual Germanwings flight logs and contradict false weather excuses.
How long does it take to get the 250 € compensation?
A frequent question concerns processing times. A claim filed directly with Germanwings customer service can take several weeks or even months before getting a response.
If your file is particularly solid regarding the incident occurred on the Stuttgart - Kerkyra/corfu section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
An unfounded refusal from Germanwings is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
For your 250 €, don't compromise with Germanwings without the opinion of a professional who knows the real value of your prejudice at Stuttgart.
Frequently Asked Questions: Flight Stuttgart - Kerkyra/corfu
Everything you need to know about your request under European Union law.