Flight compensation Germanwings:
Stuttgart — Rome

Refund and compensation Germanwings: route Stuttgart to Rome

If your trip departing from Stuttgart Airport and arriving at Leonardo Da Vinci (Fiumicino) International Airport operated by Germanwings was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 802 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Germanwings, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Germanwings Stuttgart - Rome is eligible?

Check your actual arrival time at Rome. If Germanwings made you wait more than three hours on the tarmac at Leonardo Da Vinci (Fiumicino) International Airport, your claim is legitimate.

Also note that the distance of 802 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rome.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stuttgart airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

Don't be fooled by Germanwings's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Stuttgart, assistance (meals/hotel) remains mandatory for Germanwings.

What are your rights at Stuttgart airport in case of prolonged wait?

During these long hours of waiting in the Stuttgart Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Stuttgart Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Germanwings?

Starting a procedure against Germanwings for a flight from Stuttgart to Rome can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Stuttgart to Leonardo Da Vinci (Fiumicino) International Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stuttgart - Rome line.

In the last instance, it is the summons to court that often unlocks the payment. The company Germanwings will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.