Flight compensation Germanwings:
Venice — Cologne

Refund and compensation Germanwings: route Venice to Cologne

The VCE - CGN route operated by Germanwings experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Venice and Cologne (710 km), the European scale provides automatic financial protection in case of failure by Germanwings.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Germanwings, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Germanwings Venice - Cologne is eligible?

To determine if your trip between Venice and Cologne entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 710 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Germanwings to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Cologne.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Venice airport.
• Airline responsibility: The problem must be attributable to Germanwings (technical problem, sick crew, scheduling...).

The impact of a strike on your Germanwings compensation

If your Germanwings flight from Venezia / Tessera - Marco Polo Airport was cancelled due to an internal union strike, you are eligible for legal repair.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Venice - Cologne flight.

What are your rights at Venice airport in case of prolonged wait?

Don't buy your food without first asking Germanwings for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Venice remains valid. The hotel is due if Germanwings offsets your flight by one night.

Steps: how to get your 250 € from Germanwings?

It is strongly recommended to keep your Germanwings boarding pass and any communication relating to the delay suffered at Venezia / Tessera - Marco Polo Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight VCE-CGN to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Germanwings to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Germanwings systems.

What to do faced with silence or refusal from the airline?

The first refusal from Germanwings should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Venezia / Tessera - Marco Polo Airport airport to prove their faults.