Flight compensation Hainan Airlines:
Berlin — Beijing

Legal right to compensation: Hainan Airlines flight between Berlin and Beijing

Your claim for compensation for the Hainan Airlines flight from Berlin to Beijing deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 7 356 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Hainan Airlines is a non-EU airline, if the flight takes off from Berlin-Tegel International Airport, the European regulation applies in full.

How to know if the flight Hainan Airlines Berlin - Beijing is eligible?

Don't confuse ticket refund and legal compensation! Even if Hainan Airlines offers you a voucher for your Berlin - Beijing flight, you can still claim the 600 euros cash provided by law.

Also note that the distance of 7 356 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Hainan Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Beijing.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Hainan Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Hainan Airlines compensation

When a social movement disrupts your itinerary to Beijing Capital International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Berlin airport in case of prolonged wait?

Don't buy your food without first asking Hainan Airlines for coupons. If you do, keep your receipts carefully.

Your forced stay at Berlin shouldn't cost you a penny more than originally planned for your TXL-PEK trip.

Steps: how to get your 600 € from Hainan Airlines?

It is strongly recommended to keep your Hainan Airlines boarding pass and any communication relating to the delay suffered at Berlin-Tegel International Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Hainan Airlines to validate a complex file often varies between four and twelve weeks.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

The first refusal from Hainan Airlines should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 600 €, don't compromise with Hainan Airlines without the opinion of a professional who knows the real value of your prejudice at Berlin.