Flight compensation Hainan Airlines:
Berlin — Beijing
Was your flight between Berlin-Tegel International Airport (TXL) and Beijing Capital International Airport (PEK) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Hainan Airlines
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
Claim up to 600€ for Hainan Airlines flight Berlin - Beijing
Your compensation claim for the Hainan Airlines flight from Berlin to Beijing is likely valid. Flight disruptions is frustrating for every passenger.
EU law strictly protects passenger rights. For 7 356 km, the legal compensation is owed if {the airline is at fault|Hainan Airlines bears responsibility}. The maximum amount applies to this distance.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Berlin-Tegel International Airport (TXL)
- Arrival airport: Beijing Capital International Airport (PEK)
- Flight distance: 7 356 km (~9h12)
- Applicable compensation: 600 €
Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.
How to know if the flight Hainan Airlines Berlin - Beijing is eligible?
Your eligibility rests on objective criteria. Air traffic logs will verify the precise moment of actual arrival at Beijing Capital International Airport.
Note that the distance of 7 356 km fully justifies the 600€ compensation tier. This amount is net and {the airline|Hainan Airlines} cannot override it through its own general conditions of sale.
What are the conditions for Hainan Airlines to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Beijing.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Berlin airport.
-
Airline responsibility: The problem must be attributable to Hainan Airlines (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Hainan Airlines compensation
The rule is simple: if Hainan Airlines's employees go on strike, it is a risk that {the airline|Hainan Airlines} must manage. Consequently, {your compensation|the 600€} is maintained.
The crucial point is always: who is on strike? If {the answer is yes|it's Hainan Airlines's employees}, {you're entitled to 600€|compensation is owed}. Otherwise, assistance alone is still required.
What are your rights at Berlin airport in case of prolonged wait?
During that interminable wait in the hall at Berlin-Tegel International Airport, remember Hainan Airlines has a duty to look after you. This includes food, but also the ability to make two calls at no cost.
Even in force majeure cases, the right to assistance at Berlin still applies. The hotel must be provided if Hainan Airlines delays your flight overnight.
Steps: how to get your 600 € from Hainan Airlines?
Airlines like Hainan Airlines have whole departments specialised in deterring unassisted passengers. Against this imbalance, having an ally makes all the difference.
The main benefit: they take on all the complexity and only collect fees if the 600€ are successfully recovered.
How long does it take to get the 600 € compensation?
The facts speak clearly: on average, a passenger without assistance takes over 120 days to recover their 600€ from Hainan Airlines. With an expert, this drops to 4 to 8 weeks.
Obtaining 600€ has never been easier thanks to integration between recovery services and Hainan Airlines's records.
What to do faced with silence or refusal from the airline?
The first refusal from Hainan Airlines should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.
A claims specialist will know exactly how to counter Hainan Airlines's arguments, having access to METAR data and Eurocontrol data from Berlin-Tegel International Airport to establish liability.
Frequently Asked Questions: Flight Berlin - Beijing
Everything you need to know about your request under European Union law.