Disrupted flight (EC 261/2004)

Flight compensation Hainan Airlines:
Berlin — Gothenborg

Planned legal compensation: 250 €

Was your flight between Berlin-Tegel International Airport (TXL) and Gothenburg-Landvetter Airport (GOT) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Complete guide: Hainan Airlines compensation Berlin - Gothenborg

If your journey from Berlin-Tegel International Airport to Gothenburg-Landvetter Airport operated by Hainan Airlines was disrupted, the law protects you when dealing with the carrier.

Given the route between Berlin and Gothenborg (571 km), the EU scale provides for automatic protection in case of a breach by Hainan Airlines. Short-haul routes are covered from the first tier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Berlin-Tegel International Airport (TXL)
  • Arrival airport: Gothenburg-Landvetter Airport (GOT)
  • Flight distance: 571 km (~0h43)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Hainan Airlines Berlin - Gothenborg is eligible?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at Gothenborg|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Hainan Airlines is responsible for|the fault lies with} Hainan Airlines.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Hainan Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gothenborg.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Berlin airport.
  • Airline responsibility: The problem must be attributable to Hainan Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Berlin, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Hainan Airlines compensation

Not all strike{s} exempt the airline from its obligations. If your Berlin - Gothenborg delay was caused by an staff strike at Hainan Airlines, the CJEU have confirmed that this entitles you to a payout.

Remember that the burden of proof lies with Hainan Airlines. It is up to the airline to prove that the delay of your Berlin→Gothenborg flight was caused by a genuinely extraordinary event.

What are your rights at Berlin airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation guarantees what is known as a "right to care". If your flight is delayed at Berlin-Tegel International Airport, Hainan Airlines must provide you at no cost with food and drinks proportionate to the delay.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Berlin-Tegel International Airport are fully at the airline's expense.

Steps: how to get your 250 € from Hainan Airlines?

The battle to recover 250€ from Hainan Airlines starts with sending a formal complaint. {Without a response within 6 weeks|If Hainan Airlines doesn't reply}, court action is the next step.

Thousands passengers have already recovered their indemnity through these services. Your turn for Hainan Airlines Berlin→Gothenborg?

How long does it take to get the 250 € compensation?

Stay determined despite Hainan Airlines's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

Digital tools now make it possible to monitor the status of your claim against Hainan Airlines on your phone. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Hainan Airlines don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

As a final step, it is a legal summons that typically triggers payment. Hainan Airlines will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Berlin - Gothenborg

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Hainan Airlines flight from Berlin to Gothenborg?

According to European Regulation EC 261/2004, the distance between TXL and GOT being 571 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Hainan Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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