Flight compensation Hainan Airlines:
Brussels — Bilbao

Hainan Airlines passengers Brussels-Bilbao: your guide to get compensated

If your journey from Brussels Airport to Bilbao Airport operated by Hainan Airlines was disrupted, the law protects you when dealing with the carrier.

Don't miss this opportunity: the Hainan Airlines flight Brussels - Bilbao (1 013 km) qualifies you for 250€ per person under CE 261/2004.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if Hainan Airlines is a airline based outside the EU, if the flight takes off from Brussels Airport, CE 261 applies in full.

How to know if the flight Hainan Airlines Brussels - Bilbao is eligible?

Distinguish between fare reimbursement and statutory indemnity! Even if Hainan Airlines proposes a voucher for your Brussels - Bilbao flight, you can still claim the cash sum of 250€ guaranteed by the regulation.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Hainan Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Bilbao.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Brussels airport.
• Airline responsibility: The problem must be attributable to Hainan Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Hainan Airlines compensation

Not all strike{s} exempt the airline from its obligations. If your Brussels - Bilbao delay was caused by an staff strike at Hainan Airlines, the CJEU have confirmed that this entitles you to a payout.

Important nuance: if the cancellation is directly attributable to airport staff, Hainan Airlines is exempted from the obligation to pay the 250€ compensation, while maintaining its duty of assistance.

What are your rights at Brussels airport in case of prolonged wait?

Here is what Hainan Airlines owes you if your flight is delayed at Brussels Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

Even in force majeure cases, the right to assistance at Brussels still applies. The hotel must be provided if Hainan Airlines delays your flight overnight.

Steps: how to get your 250 € from Hainan Airlines?

The journey to claim 250€ from Hainan Airlines begins by drafting a registered letter. {Without a response within 6 weeks|If Hainan Airlines doesn't reply}, legal escalation becomes necessary.

Over 150,000 passengers have obtained their compensation through expert partners. Join them for Hainan Airlines Brussels-Bilbao?

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Hainan Airlines. An expert can cut the delay considerably.

By choosing a "No Win, No Fee" service, you take no risk. If the 250€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

Don't believe Hainan Airlines's letter stating that Brussels's airport was hit by weather without checking official reports.

As a final step, it is a legal summons that typically triggers payment. Hainan Airlines will nearly invariably prefer to settle the 250€ rather than incur additional legal costs for a case it knows it will lose in court.