Flight compensation Hainan Airlines:
Gothenborg — Berlin

Legal right to compensation: Hainan Airlines flight between Gothenborg and Berlin

Your claim for compensation for the Hainan Airlines flight from Gothenborg to Berlin deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Gothenburg-Landvetter Airport, you are protected by the EU's legal framework. The distance of 571 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Hainan Airlines is a non-EU airline, if the flight takes off from Gothenburg-Landvetter Airport, the European regulation applies in full.

How to know if the flight Hainan Airlines Gothenborg - Berlin is eligible?

To determine if your trip between Gothenborg and Berlin entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Hainan Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gothenborg airport.
• Airline responsibility: The problem must be attributable to Hainan Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Hainan Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Gothenborg - Berlin trip is due to an internal strike within Hainan Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Gothenburg-Landvetter Airport or European air traffic control is an external cause over which Hainan Airlines has no control.

What are your rights at Gothenborg airport in case of prolonged wait?

Don't buy your food without first asking Hainan Airlines for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Gothenborg remains valid. The hotel is due if Hainan Airlines offsets your flight by one night.

Steps: how to get your 250 € from Hainan Airlines?

For your Gothenborg - Berlin trip, every minute counts. Note the reasons given by Hainan Airlines staff at the Gothenburg-Landvetter Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Hainan Airlines sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Hainan Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Gothenborg - Berlin line.

In the last instance, it is the summons to court that often unlocks the payment. The company Hainan Airlines will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.