Flight compensation Hainan Airlines:
Milano — Brussels

Claim and compensation for flight Hainan Airlines Milano - Brussels

The MXP - BRU route operated by Hainan Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Milano and Brussels (665 km), the European scale provides automatic financial protection in case of failure by Hainan Airlines.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Hainan Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Hainan Airlines Milano - Brussels is eligible?

Don't confuse ticket refund and legal compensation! Even if Hainan Airlines offers you a voucher for your Milano - Brussels flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Hainan Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Milano airport.
• Airline responsibility: The problem must be attributable to Hainan Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Hainan Airlines compensation

If your Hainan Airlines flight from Malpensa International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Malpensa International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Milano airport in case of prolonged wait?

During these long hours of waiting in the Malpensa International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Malpensa International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Hainan Airlines?

It is strongly recommended to keep your Hainan Airlines boarding pass and any communication relating to the delay suffered at Malpensa International Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight MXP-BRU to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Hainan Airlines to validate a complex file often varies between four and twelve weeks.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Hainan Airlines systems.

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Hainan Airlines is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Hainan Airlines is often more striking.