Flight compensation HQ- Business Express:
Kos — Brussels

Complete guide: HQ- Business Express compensation Kos - Brussels

You travelled with HQ- Business Express from Kos to Brussels and the flight was disrupted? EU law mandates compensation when the airline is at fault.

With 2 380 km between Kos Airport and Brussels Airport, EU regulation grants you a fixed indemnity of 400€ per passenger.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if HQ- Business Express is a non-EU carrier, if the flight departs from Kos Airport, EU regulation applies completely.

How to know if the flight HQ- Business Express Kos - Brussels is eligible?

Make sure to keep your boarding pass for the HQ- Business Express KGS-BRU flight. They are the essential proof of your check-in.

A little-known fact: you have several years to file your claim against HQ- Business Express for the Kos→Brussels flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for HQ- Business Express to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Brussels.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Kos airport.
• Airline responsibility: The problem must be attributable to HQ- Business Express (technical problem, sick crew, scheduling...).

The impact of a strike on your HQ- Business Express compensation

Not all strike{s} exempt the airline from its obligations. If your Kos - Brussels delay was caused by an staff strike at HQ- Business Express, the CJEU have confirmed that this entitles you to a payout.

A strike by ATC services at Kos Airport or European ATC is an external cause over which HQ- Business Express has no control.

What are your rights at Kos airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Kos Airport, HQ- Business Express is obliged to provide coupons for food and drink.

In case of a next-day flight delay, the regulation stipulates that hotel accommodation and transfers to and from Kos Airport are fully at the airline's expense.

Steps: how to get your 400 € from HQ- Business Express?

It is essential to save your HQ- Business Express ticket and every email related to the delay at Kos Airport. These documents are vital for building your case.

The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.

How long does it take to get the 400 € compensation?

Don't give up faced with HQ- Business Express's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

By choosing a "No Win, No Fee" service, you take no risk. If the 400€ aren't recovered, you owe nothing. As transparent as that.

What to do faced with silence or refusal from the airline?

It is not uncommon for HQ- Business Express's algorithms to automatically reject your first attempt under a vague excuse without merit.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.