Disrupted flight (EC 261/2004)

Flight compensation HS:
Kiruna — Gallivare

Planned legal compensation: 250 €

Was your flight between Kiruna Airport (KRN) and Gallivare (GEV) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: HS flight compensation from Kiruna to Gallivare

No one likes waiting for hours at the airport. If HS did not respect its scheduled times for your Kiruna - Gallivare flight, the law is on your side.

Fortunately, for this specific route with a distance of 79 km, EC Regulation 261/2004 requires HS to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Kiruna Airport (KRN)
  • Arrival airport: Gallivare (GEV)
  • Flight distance: 79 km (~0h06)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight HS Kiruna - Gallivare is eligible?

For an HS flight from Kiruna to Gallivare, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

The compensation also covers boarding denials (overbooking). If HS sold more seats than planned and you stay on the tarmac at Kiruna Airport, the 250 € compensation is automatic.

What are the conditions for HS to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Gallivare.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Kiruna airport.
  • Airline responsibility: The problem must be attributable to HS (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Kiruna, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your HS compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by HS staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Kiruna - Gallivare flight.

What are your rights at Kiruna airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. HS must ensure the well-being of its passengers stuck at Kiruna.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Kiruna Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from HS?

The formal notice letter and the collection of evidence of delay at Gallivare airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual HS flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like HS to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Kiruna - Gallivare section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from HS should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Kiruna Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Kiruna - Gallivare

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled HS flight from Kiruna to Gallivare?

According to European Regulation EC 261/2004, the distance between KRN and GEV being 79 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from HS?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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